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New avata....cant connect

bobby1

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Sep 14, 2022
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Have been trying to connect for a few days...getting frustrated, may just return this stupid thing

Tried new phone, dji app, dhi assistant 2...nothing...just keeps saying drone not authorized.

I have an air 2, but this is ridiculous...any help would be appreciated.
 

bobby1

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Have been trying to connect for a few days...getting frustrated, may just return this stupid thing

Tried new phone, dji app, dhi assistant 2...nothing...just keeps saying drone not authorized.

I have an air 2, but this is ridiculous...any help would be appreciated.
Sorry..forgot to mention this is the avata
 

alfo2010

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Hi Bobby, are you using a Mac or a PC? This is my sixth DJI drone that I have purchased and I have never had a software issue before. I'm going to give another try but I think I'll be sending it back to DJI. Cheers Al
 

rktman

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Really sorry you guys are having such a hard time. Need some more detail to try and help. Maybe list the detailed step-by-step that you are doing, maybe shoot and post video of it failing as you perform the offending step(s)?
 

Curious Nomad

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I had trouble as well, updated everything (Drone, Goggles and RC Controller). Finally I went into the DFI Fly App and noticed I needed an updagte on that. After the update everythng linked up! Might not be your issue but just in case.....
 

bobby1

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Really sorry you guys are having such a hard time. Need some more detail to try and help. Maybe list the detailed step-by-step that you are doing, maybe shoot and post video of it failing as you perform the offending step(s)?
I was able to update the motion controller and goggles...drone won't update...it just goes to video for some reason...I used the a c to a to c cable...didn't work...I the tried c to c cable...nothing. The goggles just says drone not activated.....
 

alfo2010

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Thank you for offering to assist with the issues I have been having with my Avata. I finally got my Avata up and flying. Cheers
 
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Michael610

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I was able to update the motion controller and goggles...drone won't update...it just goes to video for some reason...I used the a c to a to c cable...didn't work...I the tried c to c cable...nothing. The goggles just says drone not activated.....
Someone mentioned (different topic, but still...) that some DJI stuff only works with a C to A cable...it might be worth a try...
 

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