Avata 2 won't link

[rchawks]

I even downloaded the Assistant 2 software and it keeps telling me my Fly app version is too early. I'm about to pack it up and send it back. Can someone help with some advice. As a side note I have the Goggles N3 and MC3 controller, which I had no problem with installing and running with my N3 and MC3. It recognizes my neo and is functional, and I did the switching function with no problem.

 

[Kilrah]

What phone, where did you install the app from, Assistant 2 and Fly have nothing in common so assistant saying the Fly app is too old makes no sense...

Explain better or post photos/screenshots of what you're doing and the errors you get.

 

[jettared]

having the same problem.
I got the Goggles N3, Neo, RC Motion 3, FPV Controller 3 and now the Avata 2.

Everything is working great with goggles, Neo, and both controllers.

As soon as i tried to connect to the Avata 2 (new) using the Fly App on my iphone i get nothing, it can't even detect the device. In the goggles it detects the device (i mean, i can switch devices to it) but always fails to connect, i get a quick red error saying "Drone version too early" dont know what that means, because i can't even connect to it or pair in order to update firmware. How can we update firmware if it can't even be paired or detected by the Fly App??


I uninstalled the dji fly app,in the Iphone, re installed it. Made sure its running the latest version. Still the same, the avata 2 flashes white on top but never connects i always get an error on the app saying it cant find the drone and the Goggles N3 can't find it neither. I can switch to the Neo and it works, if i switch back on the Goggles to the Avata 2 it cant reach it. Even if i press the button to keep it in pairing mode, same result, can never connect.

This is a new unit.....im thinking if there are no tips or tricks about this, its a dud and i must sadly return it.

 

[rchawks]

One question, have you scanned the barcode on the inside of the Avata 2 box lid.? When I did that I seen a option to activate the drone. Check that first.

 

[rchawks]

I found the solution to the problem. I downloaded Assistant 2 and plugged into the port on the side of the drone. It automatically called up Avata 2 and after 2 or 3 simple steps it was activated and done. Now to see if pairs ok.
I had some more trouble but kept at it and was just about to give up and send it back, really I was about done with it, but I reconnected the drone to the software it picked it up again an I did the update again and voila no more aircraft vesion too early error. After that when pairing the drone and N3 goggles it simply connected with a camera view and the whole thing was complete. Finally.
Assistant 2