Firstly welcome to the crew. Assuming that there is nothing obstructing the motor, plug it into Betaflight, remove your props and go into the motor tab. On that tab you can test each of the motors after acknowledging the slider that your props are indeed off.
You can now test each of the motors individually to see what’s going on. If you have a faulty motor or esc that should be obvious as it won’t spin up when you move the slider up and down.
As for using BLHeli, you need to connect to the FC as per normal and plug a battery into the quad to be able to read the esc’s assuming you have a usb cable that can read data - not all of them do.
I have two wizards in my collection and they were very prone to just fail with respect to esc’s and motors. No rhyme nor reason, they just did. If you do have a faulty esc, throw the other three in the bin as well and upgrade them, much better units are only marginally dearer and will
last much longer. Same logic for the motors....