Hi,
While it sucks usps does make mistakes.
You unfortunately, didn’t offer NBD a chance to help you by confirming tracking or if this was perhaps a mistake by NBD.
You started the conversation aggressive and cursing at the chat agents for a delayed package.
We tried to explain to you this happens a lot especially during the pandemic.
This was not a threat but a warning fraud can cause issues with stores that use the same system such as Shopify. This can cause you to be flagged as high risk.
It is true we do have communication between retailers as we all sell each other’s items.
As of writing this your package was delivered, the free shipping option is always generally the slowest, If you have urgency with delivery usps offers delivery options to meet those requirement.
I hope you enjoy your delivery and if you need anything else please let us know.
******Attached is the other side of the story******

